Erika Bezzo
Executive and cross-cultural coach. Strategic Problem Solver
He has 20 years of international experience working for multinational companies as a Marketing Manager and Director of Communications in the financial sector (Santander Group in Germany and France) and, since 2011, as a coach and consultant (Docomo Digital, Bayer, Swarovski, British Petroleum, Groupe Limagrain, Corden Pharma…).
Her career path has led her to live and work in Italy, Germany, France, and Spain. As an Executive and Cross-Cultural Coach, she supports managers in complex multicultural environments by helping them combine high performance, personal development, leadership, and authenticity.
She served as a career coach for international students in the MIB (Master in International Business) program at the Iéseg Business School in Paris. She is an official trainer at Prof. Nardone’s School of Communication and Strategic Problem Solving and a lecturer at the Genoa Merchant Marine Academy for programs in leadership, effective communication, and intercultural skills.
On her blog, she publishes articles and interviews in three languages on professional and cultural challenges, change and stress management, and the need for flexibility and adaptability that comes with working abroad. She holds a degree in Marketing and Communication from the University of Turin. She is an ICF- and CTI-accredited PCC Coach. She is certified to administer Prof. Rosinski’s COF (Cultural Orientation Framework) Assessment.
TLC (The Leadership Circle) certified. She provides her professional services in Spanish, English, French, German, and Italian.
Giulia Burrone
Psychologist, Psychotherapist specializing in Brief Strategic Psychotherapy using EMDR, Trainer
Specializing in programs designed to help individuals overcome difficulties, problems, or psychopathological disorders and achieve a state of well-being.
Applies the techniques and strategies of the strategic approach—a scientifically recognized and validated intervention model known for its effectiveness in finding solutions, resolving critical issues, and achieving objectives quickly—while developing and testing strategies, including on their own.
Over the years, alongside her clinical work, she has gained experience in training. She currently serves as a trainer at the Italian Merchant Marine Academy, teaching courses on effective communication, problem solving, leadership, conflict management, strategic negotiation, and methods and strategies for handling difficult situations.
Each training session is structured with the goal of providing practical tools for strategic intervention that each person can use—in both their professional and personal lives—to improve their communication and interpersonal skills, increase self-awareness, learn to recognize and manage their emotions, solve even complex problems, and harness their resources to enhance their performance.
Stefania Operto
Sociologist, researcher, analyst, trainer
A sociologist and expert in social and applied research methods and techniques, she has been providing consulting, research, training, and evaluation services for over twenty years at universities, training institutions, public and private organizations, research institutes and foundations, and local government agencies.
Throughout her professional career, numbers and people have always played a fundamental role. Numbers because they have allowed her to gain insights that support change through listening, observation, data collection, and analysis. People because they have helped her understand that soft skills can be a powerful force in promoting individual and social well-being.
She currently serves as an instructor in courses on communication, leadership, team building, and teamwork at the Italian Merchant Marine Academy; she teaches “Theories of Communication” at the University of Genoa and “Tools for Social Research” in the Master’s program in Science Communication at SISSA in Trieste, where she also serves as a mentor.
Curious and an early adopter, despite her age, she has coordinated many projects on the impact of technology on society, with a particular focus on the dialogic relationship between humans and technological devices and the sharing of communication codes.
Certified in the COCIM function (Civil-Military Collaboration), she won the ETIC Award (Ethics and Information and Communication Technologies) in 2022.
