SHORT COURSES – OFFICE ASSISTANT ON FERRY SHIPS

The Objectives

The course aims at providing participants with the skills and knowledge necessary to perform their duties, with the goal of improving the efficiency of the accommodation facilities on board ferry ships.

The Office Assistant works on board; he or she is a staff member and provides support to the Ship's Commissioner.

The Onboard Office Assistant acts on behalf of the Commissioner in dealing with customers and handling administrative tasks; assists the Commissioner in preparing the cash report; checks cabin availability to accommodate requests for changes or to assign cabins to last-minute passengers; and monitors the attendance of the onboard staff. This role also involves providing customer service and resolving logistical issues.

At the end of the course, students will be eligible to receive a Certificate of Attendance.

Intended Audience

Disoccupati e persone in stato di non occupazione, residenti e/o domiciliati in Liguria, cittadini comunitari ed extracomunitari in possesso di permesso di soggiorno in corso di validità, in possesso di Licenza media inferiore

Duration

Il corso ha una durata complessiva di 388 ore suddivise in 380 ore di teoria/pratica e prevede uno stage/affiancamento a bordo.

Requirements

  • Unemployment or non-employment;
  • Citizens with residence and/or domicile in Liguria;
  • EU or non-EU citizenship (a valid residence permit is required);
  • Secondary School Diploma

Note: For candidates who have obtained the required qualification abroad, a declaration of equivalence (issued by the Italian Ministry of Education) or a "Dichiarazione di valore" (issued by the Italian Diplomati or Consular Authority in the country of origin) is required.

Career Opportunities

This professional role is primarily found in the maritime transport sector, specifically with shipping companies that require this position on board.