SHORT COURSE – EXPERT TOUR

The Objectives

The program aims to equip participants with the skills and knowledge necessary to serve as Tour Experts aboard cruise ships and to support the Excursions Department in promoting, organizing, and conducting shore excursions.

Intended Audience

Unemployed individuals and those not currently employed, who are residents and/or domiciled in Liguria; EU and non-EU citizens holding a valid residence permit; and who hold a five-year high school diploma and are fluent in spoken and written English

Duration

320 hours total.

Requirements

  • Unemployment or non-employment;
  • EU or non-EU citizenship (a long-term residence permit is required);
  • Five-year high school diploma;
  • Good knowledge of English

Career Opportunities

This professional role is primarily found in the maritime transport sector, specifically with shipping companies that employ such personnel on board.

THE PROFESSIONAL ROLE

The Tour Expert works aboard cruise ships, assists the Excursions Department with general promotional activities and the organization of shore excursions, and may accompany guests on tours. As such, the Tour Expert is familiar with the ports of call and the excursions offered, must ensure that guests’ expectations are met, and must convey enthusiasm, in accordance with company policies.

He has a very good command of languages, which allows him to communicate with guests of various nationalities on board. He has strong problem-solving skills, excellent communication skills, and is proficient in using computer tools.

At the end of the course, students will be eligible to receive a Certificate of Attendance.